You would think this would be a cut and dry complaint/resolution. I assure you if I haven’t received the $25 for creating the wallet account I surely am not going to trust to actually use the account and allow them to take money from me when they still haven’t given what they claim they will give. When you connect to a game with your Penn Wallet you are supposed to receive an additional $15. I have yet to receive the $25 the promotional offer states I will receive for completing those steps. I created a Penn Wallet and stored my credit card information in the wallet. It was a pre populated response that did nothing to correct my problem.

I have been trying to get a resolution for months with either no response at all or the times I have gotten an email back it was very clear the rep did not take the time to read my issue to be able to address it correctly. (1988–1997) and Pinnacle Entertainment, formerly known as Hollywood Park, Inc.Do not expect to receive assistance of any kind for any type of issue you may have with this app or its promotions. Previous owners of Boomtown Reno were former businessman and former Reno mayor Bob Cashell (1968–1988), Boomtown, Inc.

On June 26, 2012, Pinnacle Entertainment sold the property for $12.9 million to M1 Gaming, the company of former Station Casinos executive Dean DiLullo. A 30,000 sq ft (2,800 m2) Family Fun Center features games for the whole family, including a motion theater, bounce house, Ferris wheel, carousel and a 9-hole miniature golf course. The hotel is newly remodeled in contemporary motif and has full casino with slots, table games, sports book, poker and Keno. Boomtown is well-known for its Famous Lobster Buffet. The property originally began as a truck stop in the mid-1960s serving travelers on Interstate 80 and gradually expanded into a full hotel-casino resort. The hotel has 318 guest rooms and suites and the casino has a 39,630 square feet (3,682 m2) gaming area. Boomtown Reno is a hotel and casino located in Verdi, Nevada, just west of the Reno–Sparks metropolitan area.

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